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Latest news

3 Jun 2010 Cipherform Beta

We have had the privilege of beta testing the new product from Cipherform and it’s pretty hot! See it in action on our secure contact page

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6 May 2009 Website launch nears…

The new website is nearly ready to go live … after some heated design discussions and some rapid revision of modern web standards, I’m pretty excited, it looks great!

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27 Apr 2009 CCIT in charity role

ccit will be devoting some engineering time to helping out the Citizen’s Advice Bureau with the management of their computer systems.

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6 Jan 2009 Pickling Jar Launches Plastic-id.com

Our sister company the Pickling Jar has launched plastic-id.com – your one stop shop for plastic ID cards, ID supplies, printers and accessories on the Internet.

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frequently asked questions

This is a small collection of useful information concerning the management of IT systems. More of an aide-memoire than any serious technical questions, but handy even so.

System admin - Windows

Q. How do I get a privileged command prompt with Vista / Windows 7?

A. Type 'cmd' into the search box on the start menu. Hit Ctrl-Shift-Enter, and then confirm the privilege escalation in user account control.

System admin - OS X

Q. How do I use dd to make a .iso file using the Mac OS X Terminal?

A. (from here): 1. put the CD/DVD in the drive. 2. type drutil status to get the location of the drive in your filesystem. 3. Unmount it: diskutil unmountDisk /dev/disk?. 4. Create the .iso with dd: dd if=/dev/disk? of=/path/to/the.iso bs=2048 nb bs=2048 is pretty arbitrary but will likely suffice. 5. Celebrate - you've made the disk image.

System admin - Unix

Q. How do I search through a lot of files to find those containing a certain string?

A. Use grep with options r (recursive search), i (ignore case), I (ignore binary files) and l (list the files with matches, rather than outputting the match)::

grep -rilI 'the search string' *

Q. My SSH terminal keeps timing out and locking up. How do I prevent this from happening?

A. Set a keepalive value on the client. In ssh_config, usually in /etc/ or /etc/ssh/, add the following to keep the connection fresh:

ServerAliveInterval 60

Q. I'm using dd to copy data between disk drives, images, etc. How do I know how it's getting along?

A. On linux and bsd, find the process id and use

kill -SIGUSR1 <pid>

And on Mac OS X, use

kill -SIGINFO <pid>

Web development and Internet

Q. I'm trying to send a HTML, table-based email to a hotmail address and get strange white space between table rows and some images. How do I solve this?

A. Remove the height attribute from the table, and add style="display: block;" to all images in the mail.

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